How we operate
- Service orders & scope
You send work orders or project scope, including technical details and evidence requirements. - Planning & dispatch
We assign engineers based on skills, certifications and location. - Onsite execution & evidence
Work is carried out according to your procedures, with photos, notes and measurements. - Consolidated reporting & billing
You receive clear reporting and consolidated billing; we handle payments to engineers.
Why operations teams use us
- Access to vetted network field engineers
- Consistent quality across multiple regions
- Ability to scale up for projects
- Single contact for planning, changes and escalation
MikensICT acts as your field layer: we plug into your processes and keep your local presence running.